Legal Documents

Sybet's Terms and Conditions — Read before use

Please read these terms and conditions carefully before using the Sybet platform. They cover account registration, betting rules, bonus terms, payment policies, and responsible gaming in detail.

Last updated: January 2026

By using the Sybet platform, you are automatically deemed to have accepted these terms and conditions. Betting is for users aged 18 and over only.

Key highlights of the Terms & Conditions at a glance

Get to know the key points before reading the full terms

Eligibility & age requirements

You must be at least 18 years old to open an account on Sybet. All users are required to register with accurate information. Providing false details will result in account termination.

Deposits & Withdrawals

All financial transactions must be made through registered payment methods. Deposits or withdrawals via third parties are strictly prohibited.

Bonus terms

Each bonus offer has its own wagering requirements. Please read the relevant terms carefully before claiming a bonus. Claiming bonuses through multiple accounts is prohibited.

Account Security

Keep your login credentials strictly confidential. Do not allow anyone else to access your account. If you notice any unusual activity, contact support immediately.

Fair Play Policy

Fraud, use of bots, and collusion are strictly prohibited on Sybet. Any account found engaging in such activity will be closed and its balance forfeited.

Responsible Gaming

Sybet is committed to responsible gaming. Tools such as deposit limits, self-exclusion, and cooling-off periods are readily available to all users.

These terms and conditions apply to the Sybet platform (sybet.onl) and all its services. By using the platform, you are deemed to have accepted these terms and conditions. If you do not agree with any of them, please refrain from using the platform.

1General terms & conditions

Sybet is an internationally licensed online betting and gaming platform. These terms and conditions apply in both English and Bengali. In the event of any dispute, the Bengali version shall take precedence. Sybet reserves the right to update these terms and conditions at any time.

By using this platform, you confirm that you are doing so voluntarily, knowingly, and in full compliance with applicable law. Sybet does not encourage any violation of local laws. Users in countries where online betting is prohibited are advised not to use Sybet.

2Account Register

Each user is permitted one account on Sybet. If a single person creates multiple accounts, all accounts will be terminated and funds may be forfeited. The following details must be provided accurately at registration:

  • Full legal name (as per national ID)
  • Active mobile number
  • Valid email address
  • Correct date of birth
  • Current residential address

Sybet may request additional documents for identity verification at any time. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.

3Age verification

The minimum age to register and bet on Sybet is 18. Sybet takes a strict stance against underage gaming. Proof of age may be requested at any time if there is any suspicion.

Accounts identified as belonging to a minor will be closed immediately and all deposited funds will not be returned. Parents and guardians are strongly advised to prevent minors from accessing this platform.

4Deposit Policy

Deposits on Sybet can be made via bKash, Nagad, and Rocket. All deposits must be made from the same mobile number registered on the account. Deposits from third-party or other numbers are not accepted and will be returned.

  • Minimum deposit amount: BDT 500
  • Maximum single deposit: BDT 50,000
  • Daily deposit limit: BDT 1,00,000
  • Deposits are generally credited to your account within 1–5 minutes.
  • No additional charges on deposits.

If a deposit is not credited within the expected timeframe, please contact the support team with a screenshot of the transaction.

5Withdrawal Policy

KYC identity verification must be completed before a withdrawal can be processed. Withdrawals will not be processed on unverified accounts. Withdrawals must be made through the same method used for the original deposit.

  • Minimum withdrawal amount: BDT 500
  • Standard withdrawal processing time: 24–72 hours
  • Daily withdrawal limit: BDT 50,000
  • Weekly withdrawal limit: BDT 2,00,000

Sybet reserves the right to conduct additional verification on suspicious transactions, which may delay withdrawal processing. Any activity suspected of involving money laundering will be reported to the relevant authorities.

6Bonus & Promotion terms

Each bonus offer on Sybet has its own terms and conditions. Please read the relevant terms carefully before claiming any bonus. General bonus terms are as follows:

  • The welcome bonus is available to newly registered members only.
  • Specific wagering requirements must be met before a bonus can be withdrawn
  • Using multiple accounts to claim bonuses is strictly prohibited.
  • Bonus funds are generally cancelled if unused within 30 days
  • Sybet reserves the right to modify or cancel any bonus offer.

Any dispute or complaint regarding a bonus must be reported to the Sybet support team within 7 days. Complaints submitted after this period may not be considered.

7Betting rules

Once a bet is confirmed on Sybet, it cannot be changed or cancelled. In live betting, odds can shift instantly — the odds displayed at the time of confirmation are considered final.

  • If a match or event is cancelled, the bet will be voided and a full refund will be issued
  • Sybet reserves the right to void bets placed at incorrect odds due to a technical error.
  • Maximum payout per single bet is subject to the limits set by Sybet.
  • Accounts found with suspicious betting patterns will be subject to investigation

Sybet offers betting on cricket, football, tennis, and a range of other sports. Each sport has its own detailed rules. On the betting page available.

8Prohibited Activities

The following activities are strictly prohibited on the Sybet platform and will result in immediate account closure upon detection:

  • Betting using bots or automated software
  • Creating multiple accounts
  • Registering using another person's identity
  • Money laundering or suspicious financial activity
  • Intentionally exploiting system or odds errors
  • Colluding with other users to place bets (collusion)
  • Attempting to interfere with or compromise platform security

All balances on accounts found engaging in prohibited activities will be forfeited, and legal action may be taken if warranted.

9Account Closure & Suspension

Users may request account closure at any time. Once the support team is contacted, the account will be closed within 48 hours. All pending withdrawals will be processed before the account is closed.

Sybet reserves the right to temporarily suspend or permanently close any account found to be in violation of its rules. The account holder will be notified of the reason by email.

10Limitation of Liability

Sybet accepts limited liability for any financial loss incurred through use of the platform. Sybet is not responsible for losses resulting from technical issues, server downtime, or third-party payment system failures.

Betting is a risky activity. Never bet more than you can afford to lose. Sybet does not guarantee any specific outcome.

11Privacy & Data Protection

Sybet is committed to protecting your personal information. Data you provide is used solely for service delivery and legal compliance. We do not sell your information to third parties.

For more details, visit our Privacy Policy read.

12Terms & Conditions changes

Sybet reserves the right to amend these terms and conditions at any time. Users will be notified of significant changes via their registered email or a platform notice before the changes take effect. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Last updated: January 2026. Please revisit this page regularly to stay informed of the latest changes.

Frequently asked questions

Frequently Asked Questions About the Terms & Conditions

Yes, all of Sybet's terms and conditions are available in full English. We believe every user should be able to understand all terms clearly. If you have any questions, please reach out to our support team.

Wagering requirements vary by bonus. For the welcome bonus, you are generally required to wager the bonus amount a specified number of times. Full terms are listed alongside each bonus offer — please read them before claiming.

To close your account, contact the Sybet support team via email or live chat. Your account will be closed within 48 hours of receiving your request. Please withdraw any remaining balance before closure.

KYC (Know Your Customer) verification is part of international financial security regulations. It helps prevent money laundering and fraud. Submitting a photo of your NID or passport typically completes verification within 24–48 hours.

Action taken depends on the nature of the violation. In serious cases, the account balance may be forfeited. However, if a user believes the decision was made in error, there is an option to appeal through the support team.
Responsible Gaming — Our Commitment

Sybet believes gaming is for entertainment, not addiction. Never bet beyond your means. If you need help, contact our Responsible Gaming page. For self-exclusion or deposit limits, please contact support. Betting is for users aged 18 and over only.

Agree to the terms and get started

Play safely on Sybet within our terms and conditions.

Read and understand all the terms and conditions, then open your account on Sybet — the trusted platform that's safe, transparent, and fully in English.

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